What do I wear to the Springer? Dress at the Springer is business casual. Often you may see folks in their ‘Sunday best’ but many prefer more relaxed attire. Know that you’ll always be welcome at the Springer regardless of attire however, shoes are mandatory.
Where can I eat before the show? Our recommendation is for our in-house pre-show dinners located in the Saloon catered by Celebrities at the Springer. Click here for reservations. However, there are many great restaurants within walking distance of the theatre to choose from.
What time should I arrive? The seating area opens 30 minutes before curtain. The Saloon is open one hour before curtain for pre-show concessions and intermission pre-orders. It is recommended that you arrive at least 15 minutes before the show so as to not feel rushed. Uptown Columbus is a vibrant community that often has multiple events on the same day. Parking fills up quickly so be sure to account time for parking in your travels.
Where do I park? Parking is available in our corner lot at 2nd Avenue and 10th Street. Street parking is also available. Early arrival is the best way to ensure a convenient parking spot. You might even give our Pre Show Dinners a try. Arrive early and have dinner on site to beat the rush and avoid the hassles of dining out before a show.
Where do I go when I get there? Take a look at your ticket. It is labeled with the theatre. We have productions in both Emily Woodruff Hall (our mainstage) and The McClure Theatre (our smaller space). To access Emily Woodruff Hall, use the main entrance off of 10th St. To access The McClure Theatre enter under the awning on the 1st avenue side of the building.
Do I have to buy tickets in advance? Tickets are sold at the door when available. We are often sold out for performances so purchasing in advance is advised to ensure tickets are available and you get your preferred seats. Seats in Emily Woodruff hall are assigned but The McClure theatre has open seating on a first come, first served basis. ***If you are purchasing tickets the night of the performance, please go to the theatre that the show is taking place. For our mainstage series, you may go to our main box office entrance off of 10th Street, but for our Studio Series and Children’s Theatre series, a satellite box office is set up in the lobby of the McClure theatre.
Do children get in free? No, everyone needs a ticket to come see the show. This INCLUDEDS lap infants. This policy is for your safety. In case of emergency we need an accurate count of who is in our building at all times. We strongly discourage bringing infants to our mainstage productions but children of all ages are invited to our Children’s Theatre shows.
What about Photography? Photography is allowed and even encouraged in our Grand Lobby and Saloon before and after the show. Feel free to take a selfie in our photo booth area and share your experience at the Springer on social media. However, during the performance photography is prohibited. All Cell Phones should be put away and turned off to avoid disturbing the production. Even a vibrating cell phone can be distracting.
Can I take food into the Theatre? Outside food and drinks are not allowed in either of our performance spaces. All food is prohibited in Emily Woodruff Hall and beverages are only allowed in our approved Springer ‘sippy cups.’ You may take concessions (both food and drink) into the McClure theatre.
Is there Handicapped Seating? Yes, wheelchair accessible seating is available on both levels of Emily Woodruff Hall. The McClure Theatre is also wheelchair accessible. Please call in advance for tickets when handicapped seating is required.
Can I meet the actors after the show? All of our Children’s Theatre productions in the McClure Theatre are followed by a Talkback where the audience is free to ask the actors any questions they may have about the show. For all of our mainstage productions, the first Friday performance is our ‘Gala’ opening and the cast and crew meets and mingles with the audience after the show. On other performance nights, some of the actors may come out to meet and greet but typically not all of them.
Where do your actors come from? The Springer casts a variety of actors for our productions. Full time professionals travel from all over the country to perform in our shows. They perform alongside local amateurs, many of whom are volunteering their time to be part of the show. For more information on our casts, read through your playbill before the show.
Can I walk in and take a look around the theatre? Building tours are offered for the public every Monday and Wednesday at 3:30PM for $5.00. Private tours at other times can also be arranged. Take a tour of our historic theatre as well as get a glimpse backstage as our production staff creates this season’s productions. All tours of our building must be accompanied by a trained docent. Call Aileen for more information. 706-256-3490
Do you rent costumes? We do not rent costumes to individuals. On occasion we have rented costumes to a school or church groups but this is dependent on the schedule of our Costume Designer and if she can part with those pieces at that time. Please call Amanda Mattes at 706-256-3483 for any questions regarding costume rentals or email her here.
Do you accept costume donations? Typically we do accept costume donations however, our stock is full at the current time and we will not be accepting any bulk donations for the remainder of the season. If you have a specialty piece that you feel is a good fit for us, please contact our resident Costume Designer, Amanda Mattes at 706-256-3483, to coordinate.
Can I rent the Springer for my event? Yes, practically every space in this fantastic building is available for rental. From small group meetings to large scale wedding receptions, the Springer can host any rental and has rental packages to fit your size and budget. You can contact the Springer to check on availability by emailing Carla Goldman at firstname.lastname@example.org. Please include your name, contact information, space(s) you are interested in renting, range of dates, type of event and number of people expected at your event.
What does it cost to have a party at the Springer?
Base rental prices range from $600 to $3,500 depending upon the venue space. There may be additional labor and/or equipment rental fees based upon need.
What does it cost to rent the stage?
Rental of Emily Woodruff Hall starts at $3,500 for use of the first floor only and $4,000 for both the main floor and balcony. There may be additional labor and/or equipment rental fees based upon need.
How can I tour the different rental spaces in the Springer?
Tours and in-person meetings are available by appointment only. Due to a high volume of calls and scheduled tours, the staff can respond to you quicker by email, but if you prefer to communicate by phone, please call Carla Goldman at 706-888-3867. If she is unavailable, please leave her a message and she will respond to you as soon as possible. Our business office hours are Monday through Friday from 9 a.m. until 5 p.m.
Does the Springer provide catering?
Celebrity’s Bistro is the Springer’s in-house caterer. Let our staff know if you are interested in catering options.
Can I choose my own caterer?
The Springer believes that every event should be unique. That is why we do not limit the use of outside vendors provided that they are approved by the Springer in advanced and are licensed and insured properly. However, based on our experience, we can provide you with a list of very professional and talented people that we feel completely confident in recommending. Our theater is on the National Historic Registry and is a unique facility that our preferred vendors have had the experience of working in thus giving them a better understanding of how to service your event most efficiently.
Am I allowed to bring in my own alcohol?
The Springer holds a beer and wine license. Due to liability, we do not allow outside alcohol service. The Springer provides all beer, wine, and bar staff service on premises.
How can I reserve a space for a reception?
Once you have spoken to our staff and confirmed availability of the space you wish to rent, the Springer will draw up a rental agreement contract. Once you have read the contract thoroughly and agree to all terms, return the signed contract with a $200 non- refundable deposit. This will confirm and hold your date.
How do I pay for a rental?
The Springer accepts checks, money orders and cash for rentals. A $200 non-refundable deposit holds your date and is due at the signing of the contract. Two months prior to your event, half of the remaining balance is due. Two weeks prior to your event, the remaining balance is due.
Are we allowed to come in a day earlier to decorate the space we are renting?
If our schedule permits, we will allow renters early access to decorate their rental space, additional charges will apply.
Do you offer any rental discounts?
The Springer offers discounts to nonprofit organizations who can provide proof of a 501(c)(3) status and renters who rent our facility three or more dates between July 1 and June 30.
If you have additional questions, call (706) 324-5714.