Your safety and comfort are our top priority
In accordance with CDC guidelines, we have made updates to our patron policies
For indoor performances, all patrons ages 2 years and up must wear a mask.
Springer staff and volunteers will wear masks.
We will continue to follow social distancing guidelines and have reduced capacity for all shows, creating gaps between parties.
Multiple hand-sanitizer stations in every public area
Ultra-violet devices installed to kill viruses and bacteria in our new air handlers
High-end MERV-11 air filters for the best quality fresh air circulation
Electro-static disinfectant foggers used between shows in all areas
Increased cleaning schedule throughout the building
These are just a few of the safety measures we will employ this season
For our full Mitigation Plan, CLICK HERE
Refund/Show Cancellation Policies
It’s important to us that you have confidence when booking your tickets with us. For a limited period, we are changing our refund policy in response to the COVID-19 outbreak - this will make our tickets more flexible in you’re unwell, have been asked to isolate, or don’t feel comfortable attending a show.
If the show is cancelled due to inclement weather (for outdoor theatre events), or if there is another lockdown we will make sure your money is protected by either issuing a credit for another Springer event, refunding your purchase amount, or you can choose to donate the purchase amount to the Springer.
If you are ill or have Covid-19 symptoms in the days leading up to your visit we’d ask that you’d get in touch with our box office and we can help. (706)327-3688 or boxoffice@springeroperahouse.org.
For any other ticketing related issues, please contact our box office manager, Kevan Baxley at kbaxley@springeroperahouse.org or call (706)327-3688
Check our website homepage for realtime weather updates on our outdoor performances. Show cancellation notifications will be posted 6 hours prior to the performance.